This allows you to search by Payee to confirm the transactions haven't been renamed unexpectedly. Go to Actions (Gear Icon) > Register Columns > Check Downloaded Payee in the account register.It's possible the transactions are in your register, but not where you thought they should be. Confirm that the Sort Order in your account is by Date just click the top of the Date column in your account register.Follow the on-screen instructions to complete the update.
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Refresh your online account information by clicking the Actions Gear Icon on the upper right of the register, and select Update Now.The option Automatically add to banking registers needs to be unchecked. Go to Edit > Preferences > Downloaded Transactions.Was an older backup restored after you accepted the downloaded transaction(s)? The backup file will restore account information up to the date it was created, which may be before the missing transactions were downloaded.If you find the transactions in an incorrect account, you can move the transactions to the correct account: just select the transaction(s), right-click, and select Move transaction(s). Was the transaction moved from one account register to another? Click on All Transactions in your account bar and search for the missing transaction.If a transaction was deleted in error, you can re-enter it manually (if there's a large group of deleted transactions, it may also be easier to restore a backup).